Refund & Cancellation Policy
Bundle Baadsha offers digital products including online courses, ebooks, guides, video courses and digital resource bundles.
Because digital products are delivered electronically and may provide access to digital content after purchase, our refund policy is different from that of physical products.
Refund Request Window
Customers may request cancellation/refund within 1 hour of completing their purchase.
To request a refund within this period, contact our support team through WhatsApp or email: sameer@bundlebaadsha.in
The customer should provide:
- Name
- Purchase email address
- Product name
- Order/payment reference, where available
- Reason for the refund request
Requests received within the 1-hour refund window will be reviewed and processed according to this policy.
After the 1-Hour Period
Once the 1-hour refund window has passed, refunds are generally not available because the purchased product is digital and the customer may already have received access to or delivery of the digital content.
This applies even if the customer has not yet opened, downloaded or consumed the digital content, unless a refund is required under applicable law or is otherwise approved by us.
Digital Product Access Issues
If a customer experiences a genuine technical problem receiving or accessing a purchased digital product, they should contact support.
We will make reasonable efforts to help resolve legitimate delivery or access problems.
A technical access problem should be reported to support rather than treated automatically as a refund request.
Duplicate Payments
If a customer believes they have accidentally paid more than once for the same product, they should contact support with the relevant transaction details.
We will review the transaction and, where a duplicate charge is confirmed, handle it appropriately.
Unauthorized or Fraudulent Transactions
If a customer believes a transaction was unauthorized, they should contact us promptly with the relevant transaction information.
We may request information reasonably necessary to investigate the issue.
Product-Specific Refund Terms
Some products may have additional or different refund terms stated clearly on their dedicated product page before purchase.
Where such product-specific terms exist, those terms will apply to that particular product.
Important
Customers should review the applicable product page and refund terms before completing a purchase.
How to Contact Us
For refund or order-related support:
Email: sameer@bundlebaadsha.in
WhatsApp: Use the WhatsApp Support option available on the website.
We recommend contacting support as soon as possible if there is an issue with an order or digital delivery.
Policy Updates
We may update this Refund & Cancellation Policy from time to time.
The policy applicable to a purchase will be the policy presented to the customer at the relevant time, subject to applicable law.